OneVue workflow

OneVue workflow is revolutionary - offering you incredible flexibility in the way you manage and process work. 

Handling day-to-day activities and catering to the reality that processes and back office needs change, OneVue enables organisations to adjust quickly to changing market conditions. 

OneVue workflow can deliver the following benefits:

• operational consistency and control - the right people get the right work at the right time,
• automation of manual tasks - so that management is only required to resolve exceptions on a day-to-day basis,
• disciplined workflows enterprise-wide - not just within your unit trust operation.

OneVue workflow enables:

• automated straight-through processing (STP) - allowing you to focus only on the exceptions,
• supervisors to ensure workers only receive work appropriate to their skill levels and expertise,
• dynamic configuration - allowing your organisation to adapt to changing business needs 'on the fly',
• automatic reallocation of operators to tasks based on work availability, and
• email and SMS notifications for users and investors.

OneVue workflow handles high volumes 
A full featured workflow system, OneVue workflow also includes:

• comprehensive management reports,
• real time management dashboard,
• sophisticated prioritisation of workflow,
• concurrent processing,
• user-defined event based notifications and activities,
• email notifications to users and administrators,
• user-defined data validation rules,
• user-defined scheduled activities including automatic escalation and SLA management,
• simple integration with third party systems via OneVue's messaging infrastructure, and 
• straight through processing capability.